Support

How Can We Help You?

Find answers to common questions about riding, driving, and using 3rip.

Support & Help

Got Questions?

Everything you need to know about 3rip rides, safety standards, and driver partnerships. Can't find the answer you're looking for?

Contact Support
support@3rip.org

3rip is a modern Nigerian ride-hailing and transportation platform engineered specifically for local road conditions. We are launching operations first in Abuja (FCT), with expansion planned for Lagos, Port Harcourt, and Ibadan.

Fares are server-authoritative and calculated upfront based on route distance, estimated duration, and vehicle category. You see your quoted fare before confirming your trip request.

3rip supports both cash payments directly to drivers and secure digital card/bank transfer payments processed via Paystack.

Interested driver partners can visit our Become a Driver page to review vehicle requirements, submit valid identity documents (such as NIN and Driver's License), and schedule vehicle inspection.

3rip includes NIN driver background checks, vehicle inspections, mandatory pickup verification PIN codes, trip progress sharing with emergency contacts, and 24/7 incident response.

Yes! 3rip Corporate Solutions allows organizations to manage employee business rides, set travel limits, and process centralized monthly invoicing.

Still need help?

Our support team is available 24/7 to assist you with any issues regarding your trips, account, or payments.