3RIP COMMUNITY GUIDELINES

Effective Date: 7 October 2026

Version: 1.0

Company: 3rip Technologies Ltd.

Website: 3rip.org

Contact: info@3rip.org

1. Our Commitment to the 3rip Community

At 3rip, we believe getting around Abuja should be more than simply getting from one place to another. It should be an experience built on respect, safety, accountability and trust.

Our Community Guidelines establish the standards we expect everyone using the 3rip platform to follow, including riders, drivers, passengers, business users and other members of the 3rip community.

These guidelines apply when using 3rip services, communicating through the platform, interacting with another member of the community, or otherwise participating in the 3rip ecosystem.

Everyone deserves to use 3rip without fear of harassment, discrimination, violence, intimidation, fraud or abuse.

2. Treat Everyone With Respect

3rip is a community made up of people from different backgrounds, professions, cultures and experiences.

We expect everyone to communicate and behave respectfully.

You must not:

• Harass, threaten, intimidate or bully another person.
• Use abusive, threatening or degrading language.
• Make unwanted sexual comments, advances or requests.
• Engage in discriminatory behaviour.
• Deliberately humiliate, shame or intimidate another person.
• Repeatedly contact someone after they have asked you to stop.
• Make threats against another person's family, property, employment or personal safety.
• Engage in behaviour intended to cause fear or distress.

Respect applies both online and offline, including during trips, before pickup, after drop-off and when communicating through 3rip channels.

3. Safety Comes First

Every member of the 3rip community has a responsibility to help maintain a safe environment.

Riders and passengers should:

• Provide accurate pickup and destination information.
• Enter the correct vehicle before beginning a trip.
• Follow reasonable safety instructions from the driver.
• Wear a seat belt where available and required.
• Avoid behaviour that distracts the driver.
• Respect the vehicle and its contents.
• Report safety concerns promptly.

Drivers should:

• Operate vehicles responsibly and in accordance with applicable laws.
• Maintain their vehicle in a reasonably safe and roadworthy condition.
• Follow applicable traffic and transportation regulations.
• Never drive while impaired by alcohol, drugs or another substance that may affect driving ability.
• Avoid distracted driving.
• Never use violence or intimidation toward a rider.
• Treat passengers and members of the public respectfully.

No member of the 3rip community should be expected to tolerate conduct that places them or others at unreasonable risk.